Tan Cang Warehousing JSC organizes the Customers’ Meeting 2012
On 20th December 2012, Tan Cang Warehousing Joint Stock Company (Tan Cang Warehousing JSC) formally organized the Customers’ Meeting 2012 in Cat Lai terminal. The event attracted nearly 300 guests representing for Forwarding companies, shipping lines and SNP, Customs and SNP vendors.
Speaking at the Meeting, Director of Tan Cang Warehousing JSC summarized some business results in 2012 as well as the development strategies in 2013 and the subsequent years. Tan Cang Warehousing JSC also spent time on listening to customers, discussing and finding out the customers’ demands in order to improve the service quality aiming at the sustainable development, strengthening the brand reputation, maintaining and gaining the confidence from customers.
Customs representative also delivered a speech at the Meeting & briefly informed about the results of the reform of administrative procedures that Customs has made in recent years to improve the quality of service as well as the directions for the improvement of procedures, enhancement of the professional skills & attitude together with Tan Cang Warehousing and SNP to better serve the export and import activities in Ho Chi Minh area in general and SNP facilities in particular.
Speaking at the Meeting, the representative of Khai Minh Company (Khai Minh Global) expressed his high appreciation for the service quality of Tan Cang Warehousing JSC and the accompanying with clients in developing services. Khai Minh emphasized that Tan Cang Warehousing had boldly invested in Multi- Layer Rack Storage systems with advanced handling equipment and enhanced security in the warehousing operation which has gained customers’ satisfaction. Customers always receive the enthusiastic support from Tan Cang Warehousing in solving of arising problems.
In 2012, Tan Cang Warehousing has continuously improved the quality of service. Tan Cang Warehousing JSC started the operation of the new CFS warehouse in Cat Lai which is 18,000 m2 & well- equipped with electric high racking forklifts. The company has also extended and upgraded the CY system and focusing on customer services which has become the message and the actual activities of the company. Thanks to the efforts, the output in 2012 of Tan Cang Warehousing JSC reached 535,978 TEU; 666,570 tons of goods. The company has made a year on year increase of 16.19%.
Towards 2013, with the motto "Stable development, business efficiency" Tan Cang Warehousing JSC will continue to improve the quality of service and customer services, focus on forwarding and import-export enterprises. Tan Cang Warehousing JSC has determined that service quality is a vital factor for the company. With the modern infrastructure and equipment including: 53,600 sqm warehouse, 360,000 sqm yards, 20 electric forklift, 53 diesel forklifts, more than 50 tractors, trucks and constructing an addition of 12,000 sqm of the outbound warehouse in 2013 at Cat Lai terminal; upgrading of fire protection and warehouse security system, applying WMS (warehouse management system), organizing staff training course , Tan Cang Warehousing JSC commits to providing the best quality service to make the co-operation between customers and the company more & more sustainable.